Rise Error: This Display ID is in use by another Display

InReality Support -

If you have received the Rise Vision error "This Display ID is in use by another Display", it is most likely that another media player has been assigned the same Display ID.

The other possibility is that you have used the Display ID in a Rise Display Preview. This would be a preview URL where you use the Display ID instead of the Presentation ID, for example http://preview.risevision.com/?type=display&id=YOURDISPLAYID.

Display_ID_in_use_by_another_player..png

To resolve this error:

- Remove the existing Display ID. See our FAQ: 

How to clear the Rise Display ID from a media player?

- Create a new Display and insert the new Display ID into the media player.

- See the Rise Vision HELP for DISPLAY PREVIEW.

 

 

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