How do I request an Unlock of my media player?

InReality Support -

To unlock your Cenique media player to install other CMS Apps (Content Management System), follow these steps:

- Access our Upgrade pager here.

- Click on: UPDATE REQUESTS

- Note the cost of the update is dependent on the number of media players

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- Click the 'Unlock Device' check-box

- Scroll down and enter the MAC ID(s) of the media players, as shown below.

Screen_Shot_2017-09-21_at_2.31.15_PM.png

- Select the correct QTY and click: ADD TO CART 

 

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