Network issues after selecting WiFi or LAN connection.

InReality Support -

If you are experiencing a networking issue, and the PING test shows PASS PASS, please follow these steps.


The issue may be that when you changed the network setting from WiFi to LAN or vise-versa, that both settings were momentarily enabled. If both settings are enabled there will be problems.

To correct this issue, please step through the Android network settings and enable Wifi and disable LAN, or vise-versa. Then press ESC to return to the Cenique home screen and press PING and ensure it displays PASS PASS. Then reboot (CTRL-ALT-DEL) the Cenique media player. See screen shots below:

 

Android Network Settings

 

Cenique Home Screen

 

Click PING

 

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