The remote control is not working as expected.

InReality Support -

The remote provided with some Cenique media players operates on IR (infrared) technology. Infrared (IR) remotes, require a line of sight and must be aimed at the media player. The remote must be pointed at the 'front' of the unit, which is opposite to the side which has the power, HDMI and LAN ports. This remote also has a limited range and can't be used from a distance.

The provided remote does NOT operate on RF (radio frequency) commonly found with TV remotes. Radio Frequency (RF) remote controls are easier to use because they do not require line of sight and do not have to be aimed at the equipment.

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