When does AVA need to be in Background Mode?

InReality Support -

The Analytics application (settings) needs to be in BACKGROUND Mode when a  Content Management System (CMS such as IntelliAd or Responsive Content) app is active and running in the foreground. If Analytics is also attempting to run in the foreground when the Operation Mode is set to 'Live' or 'Demo', an error will occur. If the CMS app is running, the Operation Mode must be in the BACKGROUND setting.

 

- Click on the Settings button:

- Click on the 'Operation Mode' menu and select the desired setting (Live, Demo or Background). Note if a Content management System app such as IntelliAd or Responsive Content is running, then IntelliSense must be in the BACKGROUND mode.

 

- The re-start the CMS app.

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