To assist Cenique Support in troubleshooting,
1- Create a Display in your Rise Vision account.
- Click on DISPLAYS in the menu at the top of the page.
- Click the 'Add Display' button
- Enter a Name (Cenique) for the Display
- Copy and Paste the Display ID into an email and send to: email@example.com
2- Send the HTML from the Presentation.
- Click PRESENTATIONS in the menu at the top of the page.
- Select the Presentation from the list.
- Click VIEW HTML </>, which is to the right of the Presentation name.
- Click and drag, and copy and paste the HTML into a text file and send it to: firstname.lastname@example.org